1. My friend asks me what I think about his proposal. I say: ____1) I haven´t had time to look at it.
2) I haven´t got any problem so far.
3) I have never made up my mind.
4) I have never heard about anything better.
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2. It can be inferred that the staff training program will result in ____.1) better working condition
2) generating higher profits
3) improving customer service
4) increasing employee morale
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3. We learn from the extract that most British people ____.1) are patient with poor service in supermarkets
2) like talking about bad shop assistants the most
3) don´t mind talking about increasing poor service
4) enjoy shopping at the supermarket on weekends
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4. Your skin loses its glow and shine swiftly if you ____.1) exercise regularly
2) reduce your stress level
3) consume alcohol and caffeine
4) " have a healthy, balanced diet"
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5. A typist is worried that she is not good at typing and might lose her job. She talks to her close friend and says: ____1) Should I quit my job?
2) How do you like my job?
3) Should I use a new typewriter?
4) How can I improve my typing skills?
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ต้องการเฉลยข้อสอบ โปรดเข้าระบบสมาชิก
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